CUSTOMER SUCCESS

Operational change.
Evidence you can follow.

Our customer stories show how business friction becomes a clearer operating model, a connected technology path, and accountable work that teams can actually use.

THE TECHILA PROOF STANDARDProblem stated. Delivery explained. Claims qualified.

No invented ROI. No abstract transformation language. Just the operating challenge, the work delivered, and the evidence available.

CUSTOMER STORY · FIELD SERVICE · SINGAPORE

120 technicians.
One connected operation.

Pest-control technician carrying out outdoor fogging; image from Servcare’s website.
SERVCARE SERVICES PTE LTDProfessional pest management · Singapore

How Servcare brought its people, appointments, and resource allocation into a shared command centre with Techila and Salesforce.

~1 day to ~2 hoursReported scheduling time~120 techniciansWorkforce scaleSingaporeField service operations

Project-reported figures are clearly identified and evidence notes are included in the full story.

CUSTOMER STORY · AUTOMOTIVE · SINGAPORE

Every interaction.
A clearer customer picture.

BMW Eurokars Auto showroom in Singapore
EUROKARS AUTO PTE LTDBMW customer journey · Singapore

How Eurokars Auto connected its BMW customer journey with Salesforce, simpler automotive workflows, and AI-assisted appointment bookings.

Customer 360A clearer customer viewOne formMultiple test drivesAI-assistedAppointment bookings

Capabilities and qualitative outcomes are separated from measured performance claims in the full story.

CUSTOMER STORY · INSURANCE ADVISORY · SINGAPORE

Less time processing.
A clearer view of every client.

A family smiling together, brand imagery from Havend’s public website
HAVEND · SINGAPOREInsurance advisory · Salesforce Financial Services Cloud

A connected view of clients and policies helped Havend cut report-processing time by 73% and make information easier to find. Techila led the journey from stakeholder workshops to the August 2026 go-live.

73% lessReported processing timeSecondsTo find client detailsClearerNeeds visible for adviser review

The 73% outcome is project-reported, methodology limits are disclosed, and no AI was implemented in this engagement.

CUSTOMER STORY · SURFACE DESIGN · SINGAPORE & MALAYSIA

Every sample starts a conversation.
Keep it moving.

Admira product inspiration interior with dark textured surfaces and a sculptural feature wall
ADMIRA · SINGAPORE & MALAYSIASurface design · Salesforce CRM and AI agent
ADMIRA

Admira gained a clearer view of customers, opportunities, and sample recipients across Singapore and Malaysia. An AI agent also supports product enquiries and indicative pricing.

Customer 360A clearer relationship viewVisible pipelineSales opportunities in viewSample follow-upRecipients stay visible

Outcomes are qualitative, and the AI agent’s ballpark quotes are explicitly presented as indicative estimates.

CUSTOMER STORY · MEDIA & ADVERTISING · SINGAPORE

Every media opportunity.
A clearer commercial picture.

Editorial illustration of connected media sales, showing abstract city structures, advertising screens, and commercial signals
CLEAR CHANNEL SINGAPOREMedia & advertising · Salesforce Media Cloud

Clear Channel Singapore gained clearer inventory visibility, easier quotations, and a better booking overview with Techila’s Salesforce Media Cloud implementation, live in August 2026.

Clearer inventoryVisibility for salesEasier quotationsA simpler commercial processBooking overviewContext for decisions

Asia’s first Salesforce Media Cloud implementation is a project-reported milestone. Outcomes are qualitative, and no AI was deployed.

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