Clean starting data
Agreed import, mapping and deduplication. Full legacy migrations are separately scoped.
TECHILA AIWhatsApp Techila AI ONBOARDING & ENABLEMENT · SINGAPORE & SEA
You bring the business. We build the system. Get your HubSpot configured, your data connected and your people trained, with eligible AI built into the plan from the start.
Fixed-fee scope Certified delivery team PDPA-aware approach
FROM PURCHASE TO EVERYDAY USE
The real work is turning HubSpot into the way your business operates.
That means lifecycle stages people understand, data they can trust, follow-up that happens and reporting that helps them act. Techila takes ownership of the agreed build, rather than leaving your team with another setup checklist.
An accountable owner, source data and timely decisions.
Foundations, workflows, reporting and tested handoffs.
Recorded training, clear documentation and launch support.
01 / FIND YOUR STARTING POINT
Start with the process that needs to work better. Each Hub is S$2,800 for the agreed onboarding scope. Need several? We connect the handoffs and quote a multi-Hub bundle.
01 / SALES HUB ONBOARDING
Replace scattered follow-ups with a sales workspace built around how your team qualifies, progresses and closes opportunities.
Custom deal pipeline with up to 7 stages, plus lifecycle stages aligned to your process.
Up to 30 custom properties with validation, pipeline hygiene automations and data checks.
5–7 email sequences with auto-stop, configured for your outreach approach.
10–15 workflows with audit visibility, built around agreed sales activities.
Rule-based lead and account scoring; AI predictive scoring where your plan and data support it.
12+ reports, 3 role dashboards and forecasting configuration on eligible subscriptions.
02 / REVENUE HUB ONBOARDING
Align the commercial and finance journey so accepted quotes, billing activity and recurring relationships have a shared home.
Mapping call to align sales and finance, with product categories, variants and price books.
Flat-rate, tiered and bundled pricing structures, subject to your HubSpot plan.
AI-assisted quote templates with activity tracking, plus eligible Breeze quote assistance.
E-signature configuration and contracts from accepted quotes where supported.
Subscription and invoice automation with reminders and renewal visibility designed into the agreed process.
Payment links and saved methods using an eligible processor. For Singapore, we assess connected Stripe rather than promise native HubSpot payments.
03 / SERVICE HUB ONBOARDING
Give your team a structured way to prioritise tickets, share knowledge and spot customer needs before they become renewal risks.
Ticket pipeline with priorities, service-level targets and exit criteria, plus up to 25 custom properties.
30+ structured and tagged knowledge-base articles, based on source material your team provides and approves.
4 conversational agent flows for website self-service and routing, subject to channel and plan limits.
Ticket summarisation and suggested responses where available; eligible Breeze Customer Agent setup against approved content.
Customer health scoring aligned to renewal considerations, plus customer satisfaction surveys and reporting.
12+ reports covering volume, SLA performance, self-service, customer satisfaction and health.
04 / MARKETING HUB ONBOARDING
Set up the contact, campaign and reporting foundations that connect your marketing activity to a usable sales process.
Marketing strategy and implementation mapping call, with contact categories and buyer personas.
Data enrichment and buyer-intent signals enabled where your subscription and credits support them.
Resubscription automation and unsubscribe suppression, designed around valid consent and opt-out requirements.
Reusable email newsletter template configured for your brand and team.
Campaign organisation, attribution and lead tracking configured to the agreed scope and available tools.
Lifecycle stages aligned to Sales Hub when included, with lead, campaign and ROI-reporting dashboards.
Shared contact data, lifecycle definitions and cross-team ownership. Multi-Hub bundle pricing is scoped to your business.
INCLUDED WITH EVERY AGREED HUB BUILD
Agreed import, mapping and deduplication. Full legacy migrations are separately scoped.
Users, teams and permissions set around how your organisation works.
Recorded sessions on the actual setup your people will use, not a generic demo.
Knowledge documents and 30 days of check-ins and post-launch tuning.
02 / FROM SCOPE TO ADOPTION
You do not need to become a HubSpot administrator to get started. Allow approximately two hours per week for reviews and sign-offs. We carry the configuration work.
Map your process, audit the starting point and agree what success looks like.
Set users and permissions, clean and import agreed data, and connect branding and tracking.
Configure properties, pipelines, workflows, sequences and reporting. Review the build in weekly demos.
Run end-to-end checks and team acceptance testing. Validate in a sandbox where your plan supports it.
Deliver recorded portal training, documentation and handover. Begin 30 days of post-launch support.
A structured review cadence, thorough testing and time for your team to adopt the change.
Included in S$2,800 per Hub onboardingThe same agreed scope with compressed reviews, for teams ready to provide data, access and rapid approvals.
+S$1,000 per Hub · availability confirmed at scopingThe timeline is agreed before work begins. Data readiness, subscription access, scope and timely customer sign-offs are delivery dependencies.
03 / AI THAT EARNS ITS PLACE
We configure eligible HubSpot Breeze capabilities around real work, not an AI feature checklist. Think better lead prioritisation, quote assistance and customer answers grounded in approved content.
Plan, seat and credit requirements are checked before scope is locked. AI configuration is included where agreed; subscriptions and usage credits are not. PDPA-aware design supports your governance, but is not a compliance certification.
Set policy-led permissions, approved source content and an accountable business owner.
Validate answers and workflow behaviour, agree human review gates and configure handoff for exceptions.
Agree the operational metric, review quality and monitor credits so AI effort stays connected to business value.
04 / PRICE AND SCOPE, UP FRONT
Get a written scope and exact fee before work begins. No timesheet billing for the agreed onboarding. The monthly retainer is optional, not a condition of getting started.
One-time fee for the agreed build.
6 weeks standard. 3-week Fast Track: +S$1,000 per Hub, subject to readiness and availability.
Month-to-month support after the included launch period.
Response is not resolution. Pause or cancel without a long-term lock-in. Additional requests are quoted separately.
HubSpot software, AI usage credits and payment processing fees are separate. Full legacy CRM migrations, custom integrations, Enterprise custom objects and wider enterprise builds need a separate scope. All fees are SGD; applicable taxes and any eligible partner licence offer are confirmed in your proposal.
05 / BEFORE YOU GET STARTED
Not sure which Hub, plan or starting scope makes sense? That is exactly what the first conversation is for.
Ask us on WhatsAppYes. Start with a 30-minute scoping conversation. We review your team, business process, data and priorities, then help you identify the right Hubs, subscription tiers and seats before you commit. HubSpot software is purchased separately; any applicable partner offer is confirmed with HubSpot, not guaranteed by the onboarding package.
It covers one Hub's agreed onboarding scope: discovery, foundation setup, configuration, testing, recorded training, documentation and 30 days of post-launch support. The Hub-specific deliverables shown above are scoped at kick-off. Software subscriptions, AI usage credits, payment processing charges and separately scoped work are not included. All fees are in SGD; applicable taxes are confirmed in the proposal.
Not every listed capability is available on Free or Starter. Advanced workflows, sequences, reporting, forecasting, knowledge-base functions, quotes and AI features can require particular paid plans or seats. We check your portal's entitlements first and agree a deliverable scope that matches the software you have or plan to buy.
An accountable project owner, access to the agreed HubSpot portal, source data and approved business content, plus timely review and sign-offs. Allow approximately two hours per week for reviews. Service Hub knowledge-base delivery requires your team's source material and content approval. Fast Track requires a compressed approval cadence.
Yes. We scope multi-Hub engagements around a shared data model and the handoffs between your teams. Bundle pricing is available on request. The final proposal sets out each Hub, dependencies, delivery schedule and total fee rather than assuming that every Hub or integration is included.
Standard onboarding is planned over six weeks. Fast Track targets three weeks for a S$1,000 add-on per Hub, with the same agreed scope and a faster review cadence. Availability depends on scope, clean data, access, platform entitlements and your team's readiness. We confirm the timeline before work starts.
Configuration of eligible Breeze capabilities is part of the agreed build, not a promise of every AI feature on every plan. We check subscriptions, seats, credits, data readiness and regional availability, then set permissions, approved content, human handoff and test criteria. HubSpot usage credits and ongoing consumption costs remain separate.
Native HubSpot payments is currently limited to eligible businesses in the United States, United Kingdom and Canada. For Singapore businesses, we assess a connected Stripe account and supported HubSpot revenue tools. Processor eligibility, available methods and transaction charges are confirmed during scoping.
Your onboarding includes 30 days of post-launch support with weekly check-ins and tuning. After that, the optional S$588 monthly retainer covers up to three service requests per month, break-fix troubleshooting, usability coaching and quarterly health checks. The business-day response target is 24–48 hours, not a guaranteed resolution time. The retainer is month-to-month, with additional work quoted separately.
Full legacy CRM migrations, custom integrations, Enterprise custom objects, wider enterprise-scope builds and requests beyond the retainer allowance are scoped separately. The fixed fee is locked only after the discovery conversation and agreed deliverables, so exclusions and dependencies are clear before work begins.
Revenue Hub, payment options and Breeze availability are checked against HubSpot’s current documentation and your portal entitlements. Revenue Hub · Payment eligibility · Customer Agent requirements. HubSpot is a trademark of HubSpot, Inc.
ONE CLEAR FIRST CONVERSATION
Tell us which Hub you are considering, your current tools and your timeline. We will help you find a practical starting scope.
Start my HubSpot conversationDirect to Techila AI · +65 8791 9959 · No web form
Use the editable enquiry template. Add your preferred Hubs and where you need help.
Review your process, data and highest-priority next step. No obligation.
We target a proposal within 48 hours after scoping and receiving the required inputs. Scope, fee and timeline agreed before the build.